Privacy policy

This Privacy Policy explains how Rafah (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website or contact us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Details

            •           Name

            •           Phone number

            •           Email address

            •           Billing & shipping address

Order Information

            •           Products purchased

            •           Payment confirmation

            •           Order history

Account Information

            •           Username & password (if you create an account)

Automatic Information

            •           IP address

            •           Device & browser type

            •           Website activity (via cookies)

2. How We Use Your Information

We use your information to:

            •           Process and deliver your orders

            •           Manage your account

            •           Communicate regarding orders, returns, or inquiries

            •           Improve our website and services

            •           Send promotional offers (you can unsubscribe anytime)

            •           Prevent fraud and ensure website security

3. Cookies

We use cookies to improve your browsing experience and analyze website traffic. You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your data with:

            •           Payment processors

            •           Delivery partners

            •           Website service providers (e.g., Shopify)

These parties only use your information to perform services on our behalf.

5. Data Security

We take reasonable steps to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

            •           Access your personal data

            •           Correct inaccurate information

            •           Delete your data

            •           Opt out of marketing communications

 

To make a request, contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📞 03257341243

📧 slaywithrafah@gmail.com